Consulting Services That Helped Vissi Architecture + Design
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Strengthen Project & Client Management -
Clarify Organizational Structure -
Incentivize Management & Employees
David Lummis’s Experience Working With American Management Services:
We want to express our appreciation and satisfaction for the work performed by American Management Services, particularly by your Group Manager and Senior Consultant, Jon Tyner.
From the onset of the consulting engagement with American Management Services, Jon inserted himself into every facet of our operation. We were especially pleased with his respect for our existing progrAmerican Management Services, process, and personnel while simultaneously identifying and driving the needed changes and improvements. His balance between these two contributed significantly to the project’s success.
The needed changes and upgrades to our project and client management areas were the critical first step in this project. This is the core of our business, and the immediate actions taken set the stage for the rest of the project.
The organization was continually strengthened as the other programs were identified and implemented. Especially important was the clarification of the basic organizational structure and the roles and responsibilities of the key personnel.
The cash and flash reporting now provide us with focused weekly reporting of our key financial metrics and the ability for timely actions. Gaining control of our sales and client management processes was also needed.
Establishing a pay-for-performance program will assist us in aligning the efforts of our workforce with the priorities of the company and reward those employees who contribute directly to the company’s success.
These, along with all the other programs, will have a significant and long-lasting impact on our business. Our investment in American Management Services will more than pay for itself in a short time through increased profits, resulting from us having better tools and processes for managing our business.
Your company delivered as promised while keeping us informed and constantly driving us forward. We recommend American Management Services to other similar businesses seeking to strengthen their operations to maximize growth and profits.
Very truly yours,
David N. Lummis,
AIA, Principal
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