Consulting Services That Helped Vector Systems, Inc


  • Redefine & Implement KPIs to Drive Performance

  • Improve Internal Communication

  • Expect a $5.4MM Return Over the Next Three Years

Dustin Divinia’s Experience Working With American Management Services:

I want to commend the work and efforts provided by your organization to Vector Systems, Inc, over the last nine months, particularly your senior consultants Jack Kamhazi, Joe Shake, and Robert Hawkens.
With the help of American Management Services, we have put in place key tools and processes to increase profitability, team performance and establish employee accountability.
With the results I am seeing and the complete implementation of all the tools now put in place, I am confident I can grow the business again with increased profit. Here are some of the critical items that we have implemented:

  • Seven weekly flash reports were started to monitor key operating metrics and department activity, allowing us to manage progress toward our targets.
  • An eight-week cash forecasting process to plan and manage cash has been instrumental in planning my business cash flow.
  • We have implemented a fully integrated sales process, including sales targets, salesperson goals, commission structure, and reporting to drive sales to the targeted $16.5M.
  • We completed a thorough review of the labor rates, overtime application, and overhead rate for the pricing of our products, improving profitability.
  • We redefined and implemented new key performance indicators to drive performance and productivity in our company.
  • We implemented a predetermined profit plan with a clear focus on margin, expense, and bottom-line profit.
  • We implemented a Monthly budget and variance analysis to keep tight control of our finances.
  • We established well-defined meeting structures and agendas to communicate with the senior management team

We expect our work on this project to benefit our bottom line by more than $5,400,000.00 million over the next three years.

My expectations have been met effectively and professionally, and I will be happy to recommend American Management Services to any prospective client.

Dustin Divinia, CEO
Vector Systems, Inc

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